Medi Response services an array of emergency medical calls across our areas of operation ensuring our patients attain the necessary medical treatment required, as well as coordinate and provide inter-hospital and planned patient transfers anywhere around the country. This service is facilitated by our highly trained medical staff with the aid of our specialised operational control centre.

As a 24-hour accredited Advanced Life Support Private Emergency Medical Service, we are registered with the Board of Healthcare Funders, the Health Professions Council of South Africa, and the South African Private Ambulance & Emergency Services Association. All our medical staff are individually registered and accredited in order to maintain our high standard of medical compliance. Our medical practitioners also keep up to date with the latest clinical guidelines and training in emergency care, including Paediatric Advanced Life Support and Basic Life Support for Healthcare Providers, accredited by the American Heart Association, providing them with the latest CPR and AED protocols. As part of our Emergency Medical Service solution, our Assist Me service enables our clients with direct access to our Operational Control Centre who are able to resolve any situation when an emergency alert is activated, remotely, anywhere in South Africa.
At Med Response patient care is our number one priority. Our medical practitioners take the utmost care in ensuring their patients receive the highest level of service needed for any medical emergency that may occur. Our operational ambulances also have 24-hour backup from Emergency Care Practitioners and Doctors in our dedicated response vehicles. Medi Response is dedicated to providing custom solutions designed for any situation our clients may be faced with, and we always strive to meet their various needs. From a large hotel group or national corporation requiring dedicated 24/7 response back-up in case a medical emergency occurs at any of their establishments, to a shopping mall or sports club needing an end-to-end managed emergency medical service solution for their staff members and patrons, Medi Response is able to assist.

Patient Transfer Service

  • Nationwide inter-hospital/facility transfers
  • Cross-border transfers to and from neighbouring countries
  • Privately funded transfers (non-medical aid)
  • Intensive Care patient transportation
  • National and international commercial aeromedical escorts


Emergency Response Service

  • Client-specific response agreements
  • 24/7 Advanced Life Support ambulance service
  • Operations Control Centre management service
  • Automated Rapid Deploy and Assist Me integration
  • TACMED Unit (Tactical Medical Division)

COVID-19 Risk Management

We provide a full range of products and services aimed at equipping employers, property owners, facility managers and individuals to identify and counteract the risks associated with CoViD-19 in the workplace and in various other physical environments.
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