Emergency Management Services

Medi Response provides professional medical emergency services across all our areas of operation. We offer inter-hospital transfers and planned patient transfers throughout South Africa. Pre-planned interfacility transport is available across all levels of care, from Basic Life Support through to ICU transportation. Our TACMED unit provides specialised medical support in tactically complex environments where operationally supported.

We are equipped to establish emergency medical response infrastructure and support services in communities nationwide.

Planned Patient Transfers

Our planned patient transfers cover the following categories:

  • Nationwide inter-hospital transfers
  • Cross-border transfers to and from neighbouring countries
  • Private transfers (non-medical aid)
  • Step-down facility transfers
  • Intensive Care Transportation

National and international commercial aeromedical escorts

Primary Emergency Response

Our primary emergency response services include:

  • Client-specific response agreements
  • 24/7 Advanced Life Support ambulance service
  • TACMED unit
  • Emergency Control Centre services
  • 24/7 secured and networked call centre
  • Automated Rapid Deploy and Assist Me integration
  • Managed medical emergency solutions

Advanced Life Support Capabilities

Our ALS units operate at the top tier of pre-hospital clinical care, as defined by the HPCSA scope of practice. Each ALS ambulance is crewed by experienced paramedics and equipped to deal with emergency procedures.

Our Qualified Personnel

Every Medi Response deployment is staffed by qualified medical professionals with experience in high-pressure environments. Our teams include experienced paramedics, emergency medical technicians, nurses, and physicians matched to the level of care required for each operation.

Our Advanced Life Support Practitioners, aeromedical doctors, and paramedics are trained to provide emergency care, including remote and in-flight care. Medical staff undergo regular training and certification to stay up to date with the latest industry standards and best practices.

Medical Emergency Services Fleet

Appointing Medi Response provides direct access to Fire Ops SA, our partner for capability in emergency fire response, fire suppression, and fire safety training.

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