Medi Response delivers global medical assistance services from our Global Coordination Centre in Johannesburg, South Africa, a world-class facility coordinating emergency medical and travel assistance 24 hours a day across international borders. Our operations are led by highly skilled coordinators, paramedics, and doctors, supported by a global network of vetted providers designed to reach patients in even the most remote or challenging locations.
With a focus on rapid response and clinical excellence, Medi Response supports individuals, companies, and organisations operating in high-risk environments, particularly those within the mining, oil and gas, construction, and renewable energy sectors.
The centre also enables remote clinical input through physician-led telemedicine when appropriate. Every case is managed with precision and medical oversight appropriate to the condition and context.
Medi Response delivers global medical assistance to organisations operating in high-risk and remote environments, where access to emergency care can be limited, and the cost of delay is high. We tailor our response to the demands of each sector:
Onsite and remote medical support for mining operations, where rugged terrain and isolation make rapid, coordinated response essential.
Medical cover for onshore and offshore oil and gas operations, supported by evacuation capability for the many remote sites.
Emergency medical services for construction sites, helping projects manage workplace injury risk and meet safety obligations.
Medical support for renewable energy operations, including remote wind and solar sites where workforces are often far from definitive care.
We provide telemedicine and telehealth services for both medical and non-medical users. Our experienced physicians conduct assessments by phone or email and provide appropriate treatment plans to support positive patient outcomes and reduce morbidity and mortality.
We provide travel assistance services that protect the safety and well-being of our clients wherever they travel. This includes travel advisories, medical referrals, and emergency medical and travel assistance across international destinations.
When a situation threatens personnel safety, Medi Response manages the response from initial alert to safe extraction and, where needed, integrates medical care and aeromedical evacuation so that at-risk individuals reach appropriate care without delay.
| Benefit | Description |
| International Medical Assistance | Through a global network of vetted providers, we coordinate care and evacuation across international borders, reaching patients in even the most remote or challenging locations. |
| End-to-End Support | Our global assistance services work as a single coordinated response. This enables a single point of contact, faster decisions under pressure and clear accountability. |
| Clinical Oversight | Skilled coordinators, paramedics, and doctors manage each case from activation through to handover. |
| 24/7 Coordination | Our Global Coordination Centre operates around the clock, providing clients with a single point of contact to activate and manage any medical or travel emergency, wherever it occurs. |
4.8
Based on 140 reviews
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